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Salesforce AgentForce For Administrator and Developers (Agentic AI)

1. Introduction to Agentforce
  • Agentforce History[cite: 7]
  • Agentforce Platform & Architecture[cite: 7]
  • Agentforce Features & Out of Box Agents[cite: 7]
  • Agentforce Business Cases and Requirements[cite: 7]
  • Agentforce vs Einstein[cite: 7]
  • Agentforce in Salesforce AI[cite: 7]
2. Agentforce Builder Platform & Atlas Reasoning Engine (ARE)
  • Atlas Reasoning Engine (ARE)[cite: 7]
    • Query Evaluation[cite: 7]
    • Data Retrieval[cite: 7]
    • Plan Building[cite: 7]
    • Plan Refinement[cite: 7]
    • Autonomous Execution[cite: 7]
  • Agent Attributes: Roles, Data, Action, Guardrails, Channel[cite: 7]
  • RAG – Retrieval Augmented Generation[cite: 7]
3. Prompt Engineering
  • Prompt Introduction & Prompt Builder Tool[cite: 7]
  • Creating Prompt Statements[cite: 7]
  • Validating and Analyzing Prompt Statement and Result[cite: 7]
  • Prompt Deployment
    • Prompt Deployment – Flow[cite: 7]
    • Prompt Deployment – Apex[cite: 7]
    • Prompt Deployment – Flexi Pages[cite: 7]
  • Prompt Security & Best Practices[cite: 7]
4. Agentforce Studio & Assets
  • Build Live Agent using Agentforce Studio[cite: 7]
  • Realtime Use AND Business cases[cite: 7]
  • Agentforce Actions[cite: 7]
    • Agentforce Action - Standard[cite: 7]
    • Agentforce Action – APEX[cite: 7]
    • Agentforce Action – FLOW[cite: 7]
    • Agentforce Action – PROMPT TEMPLATE[cite: 7]
    • Agentforce Action – API – REST & POSTMAN Calls[cite: 7]
    • Agentforce Action – GPT.4.0[cite: 7]
  • Agentforce Topics, Prompts & Instructions[cite: 7]
  • Building Custom Agents[cite: 7]
5. Agentforce Deployment
  • Copilot Deployment & Direct Agent Deployment[cite: 7]
  • Flexi Page LWC/AURA Deployment[cite: 7]
  • Chatbot Deployment & Digital Experience (Community) Deployment[cite: 7]
  • External Live Deployments (FACEBOOK, WhatsApp, Web)[cite: 7]
  • Snippet Deployment & Messaging Component Deployment[cite: 7]
  • Flows Deployment & Agentforce APEX Deployment[cite: 7]
6. Introducing Future of Agentforce (Beta Releases) & Data Architecture
  • DTO (Data Transfer Object) & OAS (OpenAPI Specification)[cite: 7]
  • ES Actions (External Service) & Custom Lightning Types (CLTs)[cite: 7]
  • Data Lake Object (DLO) & Data Model Objects (DMO)[cite: 7]
  • Agentforce MCP Tools - Model Context Protocol
    • Benefits of using MCP[cite: 7]
    • Enable Salesforce DX MCP Server & MCP Server[cite: 7]
7. Security, Governance & Best Practices
  • Dynamic Grounding with Secure Data Retrieval[cite: 7]
  • Prompt Defense, Data Masking (LLM) & Toxicity Scoring[cite: 7]
  • Data Security & Governance[cite: 7]
  • Best Practices in Agent Instructions, Actions, Prompt Engineering, Context Usage[cite: 7]
  • Agentforce Rules & Agentforce Vibes extension Best Practices[cite: 7]
8. Agentforce for Developers
  • MS VS Code Extensions – Agentforce[cite: 7]
  • Developer use and Guidance using Agentforce Developer Extension[cite: 7]
  • Agentforce Vibes extension - AI-powered developer tool[cite: 7]
  • Agentforce in Development & Future Trends[cite: 7]
9. Real-Time Scenarios & Career Guidance
  • Real time Agentforce Requirement Analysis and Solution Building[cite: 7]
  • Real time Agent Scenarios & Implementation cases[cite: 7]
  • Agentforce career guidance & Resume Building[cite: 7]
  • Agentforce Certification Guidance[cite: 7]
  • Roles and Responsibilities of Agentforce Developers[cite: 7]

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